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In 1998, the Government of Canada retained Dr. Lynette Gillis to develop evaluation standards to help training professionals select or produce high quality courseware. With the rapidly increasing volume of eLearning and Computer-Based Training (CBT) titles, there was an urgent need for a dependable, easy-to-use tool to identify the most effective products on the market.
The result was the world’s first quality assurance tool for the eLearning industry, Quality Standards for Evaluating Multimedia and Online Training published in January 2000 by McGraw-Hill.
Many of North America’s top organizations rely on Quality Standards to monitor the quality of their eLearning purchasing or development initiatives. Quality Standards have been endorsed by the Government of Canada and by Canada’s leading training association, the Ontario Society for Training and Development (OSTD).
The American Society of Training and Development (ASTD) has identified Dr. Gillis’ quality assurance system as the "most comprehensive" and the "best in the field".
The Quality Standards are unique because they are based on extensive research and consultation with leading experts in the field, They reflect the state-of-the-art in our understanding of learning theory and cognition. Importantly, the ‘Standards’ development was a thorough process that involved extensive field-testing with more than 20 courseware programs.
The Quality Standards development process involved the input of experts from instructional design, computer-interface design, software design, cognition, training, and measurement and evaluation.
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